Mission
Our mission is to secure and provide an excellent, sustainable water supply service that meets the needs of our growing population and supports the economic development of our country. We are committed to delivering water of appropriate quality at a reasonable price, ensuring that every individual has access to this vital resource.
To achieve this, we focus on maintaining and improving our water infrastructure, investing in modern technology, and implementing efficient management practices. We prioritize the protection and conservation of our water sources, recognizing the importance of sustainability for future generations.
Our dedication extends to continuous monitoring and quality control, ensuring that the water supplied meets rigorous standards. By engaging with the community and fostering partnerships with stakeholders, we strive to enhance public awareness and participation in water conservation efforts.
Ultimately, our goal is to provide a reliable and high-quality water service that supports the well-being of our people and the economic prosperity of our nation.
Strategic Objectives
The Central Water Authority is embarking on a re-engineering process with structural changes and major projects in the pipeline. With the focus being placed on serving the nation, the authority is working towards providing a round-the-clock water supply throughout the island. Major projects being undertaken include the replacement of old and defective pipes, laying of new pipes to ensure distribution of water in hard to reach areas, upgrades to treatment plants to increase storage capacity and improve distribution of water, replacement of meters across the island and construction of new service reservoirs in strategic regions.
Their core business remains treatment of water and distribution of potable water for domestic, commercial and industrial usage. The authority also aims for a drastic reduction in the number of complaints and to excel in service delivery to cater for the growing needs of the nation with a view to rendering the authority financially sound, effective and efficient.
